Privacy Policy

Last Updated: January 2024

At Globe Lite Shop (“we”, “us”, or “our”), we illuminate your spaces while protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website globeliteshop.com or purchase our premium lighting solutions.

1. Information We Collect

Just as we carefully select our lighting products for quality and performance, we thoughtfully collect only necessary information to serve you better:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, phone number, and payment details (processed securely through our PCI-DSS compliant systems).
• Transaction Data: Details about products you purchase, including ceiling fans, indoor/outdoor lighting, bulbs, and work lights.
• Technical Information: IP address, browser type, device information, and usage data through cookies and similar technologies.
• Communication Records: Correspondence with our Philadelphia-based support team via email or other channels.

2. How We Use Your Information

We use your data to provide a seamless lighting shopping experience, as bright and clear as our LED bulbs:

• Process orders for our quality lighting products and facilitate secure payments
• Provide customer support from our Philadelphia headquarters
• Improve our website functionality and product offerings
• Send order confirmations and shipping notifications
• Prevent fraud and enhance security (with 24/7 monitoring)
• Comply with legal obligations

3. Data Sharing and Disclosure

Like our carefully curated lighting collections, we handle your data with care and share it only when necessary:

• Service Providers: We share information with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. International Data Transfers

While we ship our lighting products globally (excluding parts of Asia and some remote areas), your data is primarily processed in the United States with appropriate safeguards in place for international transfers.

5. Data Security

We protect your information with the same diligence we apply to testing our lighting products:

• 256-bit SSL encryption for all transactions (TLS 1.2+ technology)
• PCI-DSS compliance for payment processing
• Regular security audits and monitoring
• Limited employee access to personal data
• Secure data storage with reputable cloud providers

6. Your Rights and Choices

You have control over your information, just as you control the brightness of your lights:

• Access & Correction: Request to view or update your personal information
• Deletion: Ask us to delete your data, subject to legal requirements
• Marketing Preferences: Opt-out of promotional communications
• Account Closure: Request to deactivate your account

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience, much like our lighting enhances your space:

• Essential Cookies: Necessary for website functionality and secure checkout
• Analytics Cookies: Help us understand how customers use our site
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically, just as we update our lighting collections. The “Last Updated” date at the top indicates when revisions were made.

10. Contact Us

Thank you for trusting Globe Lite Shop with your lighting needs and your personal information. We’re committed to maintaining that trust through transparent privacy practices.