Last Updated: [Insert Date]
Welcome to Globe Lite Shop (“we”, “our”, or “us”). These Terms and Conditions govern your access to and use of our website globeliteshop.com and any purchases you make through our site. By accessing or using our website, you agree to be bound by these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users who are at least 18 years old or the age of majority in their jurisdiction. By using our site, you represent that you meet these requirements.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and product designs, is the property of Globe Lite Shop or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
User Responsibility: You agree not to use our website for any unlawful purpose or in any way that might harm, damage, or disparage Globe Lite Shop or its reputation.
2. Product Information
2.1 Product Descriptions
We strive to accurately display the colors, features, and specifications of our lighting products (including ceiling fans, indoor/outdoor lighting, work lights, and light bulbs) on our website. However, actual colors may vary slightly due to monitor settings, and product specifications may change without notice.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Orders and Payments
3.1 Order Acceptance
Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including product availability or suspected fraudulent activity.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing
All prices are in USD and do not include applicable taxes or shipping fees unless otherwise stated. We reserve the right to adjust prices at any time before accepting your order.
User Responsibility: You are responsible for providing accurate payment information and ensuring sufficient funds are available for your purchase.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 USD via DHL or FedEx (10-15 business days after shipping)
- Free Shipping: Available for orders over $50 USD via EMS (15-25 business days after shipping)
4.3 Delivery Areas
We ship worldwide, excluding some Asian countries and remote areas. Delivery times are estimates and may vary depending on your location and customs processing.
User Responsibility: You are responsible for providing a complete and accurate shipping address. Globe Lite Shop is not responsible for delays caused by incorrect addresses or customs clearance.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most products, provided they are:
- In original condition with all packaging and accessories
- Unused and undamaged
- Accompanied by the original receipt or order confirmation
Exceptions: For safety and hygiene reasons, light bulbs cannot be returned unless defective upon arrival.
5.2 Return Process
To initiate a return:
- Email [email protected] within 15 days of delivery
- Receive Return Merchandise Authorization (RMA) number
- Ship items to our Philadelphia facility (customer pays return shipping unless error is ours)
5.3 Refunds
Refunds are issued to the original payment method within 5-7 business days after we receive and inspect your return. Shipping charges are non-refundable unless the return is due to our error.
5.4 Exchanges
Follow the standard return process and include a note specifying the replacement item you’d like.
5.5 Damaged or Defective Items
Contact us immediately at [email protected] with photos of the damage. We will arrange for a replacement at no additional cost.
6. Limitation of Liability
Globe Lite Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our products or website. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.
7. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for information about how we collect, use, and protect your personal data.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the new Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.
10. Contact Information
For questions about these Terms or any other matter, please contact us at:
Globe Lite Shop950 Glen Falls Road
Philadelphia, PA 19145
United States
Email: [email protected]
Thank you for choosing Globe Lite Shop for your premium lighting solutions. We appreciate your business and are committed to providing you with excellent products and service.
